What is your return policy?

The best way we can earn your loyalty to ensure your satisfaction with every purchase. At LashNoire, we give you a full 30 days to fall in love with your purchase. Should you have any questions, simply contact us and we will be happy to help you find the perfect pair of lashes.

How do I return or exchange my items?

We want you to love your LashNoire products. But if you’re having second thoughts, we want to make returns as simple as possible. Simply contact us within the 30 days period, and we’ll send you a Return Authorization Number (RMA) for your return. Our customer team will be happy to help you find the perfect pair of lashes. The return shipping costs must be paid at the buyer’s expense.

What’s the process after I’ve shipped my items back?

Our warehouse team will process your return as it’s received, and we’ll do our best to issue you the appropriate exchange or refund as soon as possible. It’s best to provide us with a tracking number so we can anticipate your return. If you’ve sent your items back but have not received any emails from us, please contact us.

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